Don’t miss this opportunity for CEU credits!

myPotential at Home–A National Lutheran Service is sponsoring a live interactive webinar for continuing education credits for social workers and certified case managers through Jenerations Health Education. There is no cost to attend.

Joanna Frankel, MSW, LCSW-C of Jenerations Health Education
will present

Dealing with Difficult and Challenging Family Members

Tuesday March 23, 2021
Noon-2:15 p.m. EST

All professionals have encountered patients families and caregivers that have been difficult to please despite our best efforts. Join us for this frank discussion on why some caregivers are more difficult to work with than others and how to identify them early on. Learn about the different types of difficult and challenging clients, families and caregivers. This seminar will also focus on how to maintain your sanity while achieving the best possible therapeutic outcomes in these cases.


For additional questions please contact Lauren Gwinn at